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My Forms Are Printing With No Lines Or Nonsense Characters. How Do I Correct This?
If you experience this problem when printing or viewing forms, do the following from the Main Menu:
First make sure that you have the...
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What Type Of Printer Works Best With PTS?
PTS Tax is compatible with any HP (Hewlett-Packard) compatible printer. If you are looking for a new printer, purchase a printer with the...
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How can I print Form 9325 after the tax return has been filed?
From the Main Menu select:
Reports
Print Form 9325
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I am getting a 'pcl2wrap mem' error when trying to print.
From the main menu in the software, go to 7. Configuration -> 5. Printer / Copies Setup -> 1. Printer Setup. Choose 1. Default Tax...
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How Can I Print A Blank Tax Form?
Blank tax forms can be printed from within the program.
From the Main Menu of PTS Tax, choose Print
Select Print Blank...
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How Do I Collate The Forms When Printing?
To turn on the Collate option:
From the Main Menu of PTS Tax choose Configuration
Then select...
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When Printing A Return I Receive A Message Stating "Error Accessing Printer Spooler".
If you receive this message you have either changed printers or settings have changed on your printer and PTS Tax is trying to print to...
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Printing / Printer Problems
If you are experiencing printing or printer problems try the following steps:
First select Configuration from the Main Menu of PTS...
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I am trying to print an individual return but the options are blank.
From the PTS Tax main menu, go to Configuration, then Printer/Copies setup, then Advanced Print setup. Change the first option to print from...
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